Shipping & Returns

We ship across Canada and the continental United States. International shipping is available on request for B2B customers — contact info@purefabonline.com.

Orders are processed within 1–2 business days. Canadian orders typically arrive in 2–5 business days; US orders typically arrive in 4–8 business days. Tracking is included on every shipment.

Free standard shipping on Canadian orders over $99 CAD.

If you're not satisfied within 30 days of delivery, contact us and we'll refund or replace your purchase. Items must be at least 50% full to be eligible for refund. Defective or incorrect items: we cover the return shipping.

Report damaged shipments within 48 hours of delivery with photos. For lost or undelivered packages, contact us within 14 days and we'll work with the carrier on your behalf.